Recently, more and more players are interested in online casinos, mainly due to the closure of real casinos. It is a reason to start a business in this area or to develop and expand it well enough if you are already involved in the online casino industry. But you need reliable advice to achieve the desired, and better if there is a lot of help. In this article, we will look at 21 sweepstakes promotion tips to grow your business in 2019. After reading the information below, you will learn a lot of useful and new things, as well as consolidate the knowledge you gained earlier. These sweepstakes promotion tips will help you achieve great success in your online entertainment business. This article will be your reliable assistant and guide in a stunning race for a leading position in the global online gambling market.
1. Daily questions
You need to ask yourself every day why people choose you and not someone else? Due to what “outside” you are different from a competitor? There are obvious signs: quality of service, price, reaction rate, competent operators, and assortment.
2. The phone number
When you call at 21:05 on the phone on the website and hear long beeps, it is unclear what is happening. Either the institution does not work, or no one answers you, or, well, to hell with it, and it’s time to dial the competitor’s number. The time of the call center should be indicated under the phone number on the online casino website.
3. Magic numbers
It is believed that the price of $ 1999 is not two thousand, but one with cents. In general, it works, and you’ll catch some of the weary, gawking customers, especially when they fold 3999 + 1999 + 4999. About 9–10 thousand, right? Banal respect for the buyer suggests that you can not put such prices. Moreover, $ 999 is an indicator of some divorce. For many. Therefore, the highest price, which is up to a thousand, is 990. And better is 950.
4. Give more than promised
Promise less than you can give. Because in the case of ideally fulfilled expectations or a petty deficiency revealed, the evaluation falls. If you promise more than you give, then do not wait for more than one sale. If your business involves the sale of at least two or three products to the same person, you are not interested in him taking one and hiding in horror, but in returning.
5. How to live with partners
In business, you need to “enter” together precisely 50 to 50. In a small business, it’s damn important that no one weighs in the first two or three years who works less and who does more. Both are equal, and both are trying our best. But at the same time, one should be the primary person in everything.
6. Your post
Do not write a post on the business card. If you notice that you have the right to make a final decision, this immediately weakens your position in the negotiations. And sometimes it offends the person with whom you are dealing.
7. Customers will tell you how to provide excellent service.
There is no point in listening to what consultants or someone else is saying about how you should greet visitors. The only thing that has importance is what the customers themselves want. They need to ask.
8. Forget what working hours are
Customer service works 24 hours a day. In any case, it should be so. There is a fundamental reason to forget about the concept of “working time”. How can we serve a client best of all if we make him adapt to our schedule? By definition, this is inconvenient for him.
9. Systems, not smiles
A systematic approach to do all this is much more important than just politeness and willingness to help. In the end, our customers do not care how polite we were with them if we did the work for them incorrectly.
10. Focus on the client
The client must be in the spotlight. Always ask what he wants tomorrow. What are his needs and fears, what bothers and distresses him?
11. Do your thing no matter what
Do not criticize yourself too much, making mistakes, but be sure to learn from them. Strive to be different, do not do something just because everyone does it, or because experts advise. Do what seems right for your business. Of course, these sweepstakes promotion tips are exceptions.
12. Start small, but focus
You need time in the early stages of growing your internet cafe software business and want it to be yours because your goal is to understand how you turn your customers into regular customers, not how to attract new customers. As soon as you find this formula, growth will start by itself, and exponentially.
13. Investments in customer service
It is worth considering investing in customer service as an investment, and today our call-center works 24 hours a day and also seven days a week, and the operators work a little more than is needed so that buyers do not have to wait for an answer in an attempt to contact us.
14. Affiliate payment system
Affiliate payment system encourages employees to serve clients at the highest level: their salary depends on customer satisfaction. If they want to earn more, they can come early or linger later. People can find many ways to increase productivity.
15. Set the right goals
People by nature love to compete; they will try to achieve any goals, regardless of whether they pay more for it. So the secret is to set goals in the best interests of the online casino games business. It is essential information among these sweepstakes promotion tips.
16. Select the right staff
If they have worked well in the past, they will probably work well in the future. So, conducting an interview, look for those who have been successful and have shown the best professional skills.
17. Regular customer programs
Programs for regular customers prove to customers how important they are for you. Using this approach, you go much further.
18. What does the customer want?
Find a way to get a client to spend ten minutes for a detailed description of his problems and wishes.
19. Give what is asked
If you want to support your business, give customers exactly what they are asking for, without any hesitation. If you do just a little less, you can do nothing, because you still lose their demand for your products.
20. Honesty and reliability
21. Do it right the first time
If you did everything right at once, then you have nothing to apologize. At its most basic, excellent customer service requires you to do the job right the first time.
We hope these little sweepstakes promotion tips will help you. Generally, if you have never played in online casinos, we advise you to read decent portals about casinos, as well as chat on forums, this will allow you to avoid many severe and great mistakes in creating or developing your online gambling business, as well as get maximum pleasure from the game.